Safe. Secure. Easy. Sign up for Direct Payment with WMTel today. A printable form is available by clicking on the Sign Up button. To request a form just click on Contact Us. Learn more about Direct Payment and how it works below.
What is Direct Payment?Direct payment is an efficient electronic payment alternative to paper checks. When you use direct payment, you authorize a company to electronically collect a pre-authorized amount from your checking or savings account to pay a bill or donation. So instead of writing a check every month, your bank will automatically make the payment on a predetermined date for you. It’s that simple!
Why use Direct Payment?Consumers and companies both benefit from direct payment. As a consumer, you will save time preparing payments, save money on postage and check fees, improve your budgeting, eliminate the chance of a late payment and save time balancing your bank statement. Companies benefit by processing payments more efficiently and crediting them to your account quicker. In some cases, companies can even reduce their operating costs.
How do I get started and sign up for Direct Payment?It’s easy. If a company offers you a direct payment option, all you need to do is provide them with a written authorization (see form) to collect money from your account to cover the cost of a payment. You may also be asked to provide a voided check from your bank account, this assists the company in getting your billing information correct. You may want to keep a copy of the written authorization for your records.
How are my bills paid?On the predetermined due date, the company’s bank will instruct your bank to deduct the amount due from your account. Your bank then withdraws that amount and forwards it electronically to the company’s bank for credit to their account.
How can I be sure a payment was deducted from my account?The payment will be shown on your monthly account statement from your bank. The statement will indicate the payment date and amount, and the company that received the payment.
Will I receive a payment notice from the company each month?If the payment amount varies or changes, the company must mail you, at least 10 days before the scheduled payment date, a written notice of the new amount and the date of payment.
Can I Stop a payment?Yes. Call the Company and give notification of cancellation of your automatic payment. If necessary to notify your bank, orally or in writing, up to three business days before the scheduled payment date. If you call your bank, you may also be required to provide a written notice of the new amount and the date of the payment.
What if the amount on the payment notice from the Company is incorrect?Contact the Company immediately. If the Company verifies the amount, and you still feel it is incorrect, call your bank to stop payment before it’s posted to your account.
How do I discontinue my direct payment arrangements with a Company?You must send a written request to the Company if you no longer want to pay your bill with direct payment.
With direct payment, can the Company obtain confidential information about me?No. The only information available to the Company is on the authorization form you signed to begin direct payment. Companies do not have access to your account balance or any other information about you maintained by your bank.
